Repair Service Overview
OK, so you’re wondering how our little service works then, please read on…
OUR SERVICE PHILOSOPHY – Easy as 1, 2, 3…
- You tell us what iPod, iPhone or iPad you have and what you think is wrong with
the little fella.
- You select how you are going to send us the iPod, iPhone or iPad and how you’d
like us to return it.
- We provide you an upfront cost including VAT based on the information you have provided.
Once we receive your device if the fault you selected matches the
actual diagnosis by one of our technicians we will repair it and return it to you,
job done!
However, if the fault is different we will contact you via email and provide you
with a revised quotation for the correct repair. You may either accept this or decline
this revised quotation. If you decline you will be charged the handling fee displayed
(£7.50) PLUS any shipping options you selected. Any additional money charged to
your card will be refunded immediately.
How our pricing works
Our pricing is based on 2 sections of the service: -
- The Fault - the fault you select represents a part we will be replacing
and as such the cost of the that part.
- The Shipping - getting your iPod to and from us.
By providing you with an upfront and total cost of repair we hope you can make a
quick decision as to whether or not you should spend your hard earned cash repairing
the little fella or if you should go and invest in a new one.
Most companies offering an iPod, iPhone or iPad repair service do not offer this
facility of an upfront price; instead they offer the client an inspection fee and
no guaranteed repair times. Obviously we think our way is better for everyone!
Models we repair
We repair the following models of Apple devices: -